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Retainoo

Most feature rich hair & beauty software & client retention solution

Work less with more automation

Personalized, fully integrated & built-in app for everyone

We have done the hard work so you can reap the rewards. Achieve more success by leveraging modern digital capabilities to retain & grow clientele with personalized and ready-to-go app views (IOS & Android) for clients, business owner, managers & staff.

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Client Mobile App

Fully engaged clients are your best clients. Keep them more engaged with free ready to go and personalized app. In-app appointments, visual records & visit history, loyalty points information, invoices, access to your marketing campaigns, in-app texting and many more features that are designed to enhance client experience and promote your brand.

Owner Mobile App View

Don’t worry about a thing when you go on your next holiday. With Retainoo, you are in full control of your business with a touch of a button through your smart phone. Real-time notifications, revenue dashboard, client reviews and many more features to give you the tools to manage your business from anywhere, anytime.

Staff Mobile App View

Give your staff a digital tool to stay on top of their rosters, appointments and service history. Staff app is designed with limited access to client profiles and transactional features to ensure you are always in control.

Client Mobile App

Fully engaged clients are your best clients. Keep them more engaged with free ready to go and personalized app. In-app appointments, visual records & visit history, loyalty points information, invoices, access to your marketing campaigns, in-app texting and many more features that are designed to enhance client experience and promote your brand.

Free & Real-time Notifications

Retainoo app platform works with free real-time notifications for customers, owners and staff. The notifications keep everyone engaged and enhances the overall business efficiency and service delivery. Run your business on auto-pilot as all notifications are fully automated giving you more time in your day to do the things that matter the most.

IOS & Android

Retainoo app platform seamlessly runs on both Android and IOS platforms. Our native apps are classy, elegant and hassle free. Each app view is designed for a specific role to ensure efficiency, data security and hassle free experience for everyone.

No Maintenance

Retainoo software and app platform is totally maintained and supported by us so you don’t have to spend a minute in maintenance. We are a true software as a service offering and we take pride in our 5 star support.

Business management made easy

Most innovative salon software with complete automation

Appointments point of sale, inventory management, client rewards, automation, integrations, reports & insights and many more features to help you achieve more success by spending less time. You name it, we have got it!

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Appointment Calendar

See all your appointments in a user friendly calendar on your app with drag and drop features to make appointments management extremely efficient. You can also see a list view of the appointments, sorted by date and staff with a click of a button.

Online & App Based Appointments

Take appointments through your personalized booking website that can be advertised on your website and social media pages. Your clients can also make appointments through client app in less than 30 seconds, with their preferred service provider.

Business Management Reports

Make better business decisions quicker with Retainoo’s elegantly designed dashboards and reports. Clients, staff, appointments, revenue, rewards and many more dashboards help you inform in real-time about your business in many different ways so you can get a true picture and make better decisions everyday.

Point of Sales

Seamlessly check-out your customers with or without integrated thermal printers, cash drawers and payment processing terminals. Email invoices to your customers with touch of a button and contribute to a better green world.

Inventory Management

Retainoo app platform works with free real-time notifications for customers, owners and staff. The notifications keep everyone engaged and enhances the overall business efficiency and service delivery. Run your business on auto-pilot as all notifications are fully automated giving you more time in your day to do the things that matter the most.

Real-time In-app Notifications

Retainoo app platform seamlessly runs on both Android and IOS platforms. Our native apps are classy, elegant and hassle free. Each app view is designed for a specific role to ensure efficiency, data security and hassle free experience for everyone.

Automated SMS Notifications

Retainoo offers integration with two SMS providers. Once enabled, your customers who do not have client app can benefit from SMS notifications. Less SMS means less sms costs and Retainoo is designed to optimise your sms spend.

Automated Email Notifications

Retainoo is powered with real-time and automated email notifications for welcome emails, appointment confirmations and invoices. Simply add your customer with an email and start the magic.

Service Management

Add your personalized menu of services and update as and when required to introduce new services or update prices. You can also assign specific services to particular staff members so clients can book them for right services.

Staff Rating System

Your clients automatically receive an in-app notifications after each visit to encourage them to provide feedback. Facebook reviews are not enough to help you train your staff the best way possible. To stand out from competition you need to track every customer, every visit.

24/7 Support

We are always here to help. Contact us for telephone support, email, whatsapp, whatever works for you and we will be there for you, anytime.

Data security

All your data is your IP. Your data is secure with us as we use state of the art data security tools and processes to ensure safety of your data.

Earn more with intelligent marketing

Win more business with cost-effective, intelligent & automated marketing

“Hello’ we miss you please come back” kind of marketing is out of date and does not work. Using clever innovation & automation, Retainoo enables you to run more effective and targeted marketing iniatiaves. Choose from six most effective ways you can run marketing to retain and attract clients.
How about sending a promotion to all clients within 5 Km radius on a Tuesday when it is not that busy? That too free of cost? Start a free trial and experience the innovation today.

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Personalised Customer Rewards

Build customers for life and get more repeat business by creating a personalized customer rewards program. Encourage clients to register by giving them bonus loyalty points on registration and other occasions. Clients can also view their loyalty points on client app.

In-app News Publications

Starting a new service or hiring a new superstar stylist? Share anything and everything digitally with your clients. Now that is clever way to stay engaged with clients & utilise the power of digital connectivity.

In-app Marketing Campaigns

Marketing is more effective when it is targeted and uses visual messaging methods. Instantly run a promotion with banners using automatically created client segments and your clients will instantly be notified via push notifications in client-app.

SMS Marketing Campaigns

For your clients who are not connected via client-app, SMS is an effective way to notify them of your marketing promotions.

In-app Text Marketing Campaigns

Nothing is more effective than short and sharp marketing messages to your clients via in-app push notifications. Instantly write what you want to share and hit ‘publish’ and all your clients will instantly receive your message.

Earned Social Media Marketing

Enable your clients to become your biggest advocates and share their best salon moments and visual captures to their social media via their client app. Now that is a clever way to get some free branding.

Make your clients feel more valued

Delight more customers by providing experiences not just services

Client experience management is the heart of everything Retainoo is all about and that is why we call it a ‘Client Retention Solution’ not just a salon management software.
Our digital platform looks after your clients everyday so you can perform your best on the day.
Engaged clients are your best clients. Elegant booking website, personalized client, many client engagement features & automated appointment reminders are just a few of many ways Retainoo helps you offer a world class experience to your clients every day.

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Personalised Client App

Digitally connect with your real clients in real-time to not only save time with automation but provide personalized client experience. Your clients can easily book appointments, capture visual records, access loyalty points and receive marketing communication from you. Many more features are designed to make it easier for your clients to transact with your business, leading to better client retention and repeat business.

Personalised Booking Website

Retainoo comes with a personalized online booking page for your business so you can publish a link on your website and social media pages to boost appointments. Online and digital is the future, are you falling behind? Sign up now.

In-app Appointment Booking

Clients are demanding more and more digital tools to stay connected with service providers and making appointments with least clicks and by spending less time. In-app appointment takes less than 15 seconds to create. Give the experience to your clients that they deserve.

Visual Records

Easily capture client visual records whilst checking them out or clients can capture these themselves on their client app anytime they want. Each visual record is tagged to their visit history so you can offer personalized experience each time your clients visit.

Client Self-Service Tools

Give the power back to customer so they feel awesome. Accessing visit history, invoices, loyalty points, visual records and managing appointments, everything is a breeze for your clients on their client app. Make your clients feel important with your client app.

Loyalty Program

Create a personalized customer rewards program, set your own rules and build customers for life. Incentivise your customers with bonus loyalty points to register the program and see your client retention numbers go up significantly in no time.

In-app, SMS & Email Notifications

Retainoo is powered with real-time notifications via in-app push notifications, email and SMS. Every channel is automated so you can free up your time without compromising on quality of service.

Automate more with integration options

Run your business on autopilot with integrations

Retainoo is powered with many integrations to help you digitise many aspects of your businesses. Digitisation results in time savings, operational efficiencies and data collections, which all leads to better business and marketing decisions and more revenue. We are always working on adding new integrations so you can get more value.

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SMS integration options

Choose from one of the two affordable SMS providers to enable SMS so your clients who don’t connect via client app can receive timely appointment & marketing notifications.

PCEFTPOS integration

Seamlessly check-out your clients & take card payments with PCEFTPOS or LINKLY enabled card readers and ensure no manual errors can happen. Works with any Bluetooth or wifi enabled card readers.

Thermal Printer integration

Connect a Bluetooth or wifi enabled thermal printer and a connected cash drawer with your tablet, ipad or mobile phone and check-out your customers fast and accurately with Retainoo.

Free Onboarding & Support

We are here to help. Get free onboarding support & 24/7 customer support at no extra cost. We don’t charge for you to speak to real people like other vendors because we believe in client experience and that is what Retainoo is all about.

Retainoo Blogs

Retainoo publish regular blogs on hair & beauty fashion trends, with strictly no advertising, to keep your clients engaged on your client app. This service is at no extra cost so you can keep your clients engaged and provide them an experience not just a transaction.

Flexible packages to suit your business size

  • From
  • $ 40 / month
    Single Staff

  • Plans for single professionals & freelancers

  • From
  • $ 135 / month
    2-5 Staff

  • Fixed plans for small to mid sized businesses

  • From
  • $ 155 / month
    6-15 Staff

  • Fixed plans for mid to large sized businesses

  • From
  • $ Enquire
    15+ Staff

  • Fixed plans for larger businesses or multiple locations

Flexible packages to suit your business size

  • From
  • $ 40 / month
    Single Staff

  • Plans for single professionals & freelancers

  • From
  • $ 135 / month
    2-5 Staff

  • Fixed plans for small to mid sized businesses

  • From
  • $ 155 / month
    6-15 Staff

  • Fixed plans for mid to large sized businesses

  • From
  • $ Enquire
    15+ Staff

  • Fixed plans for larger businesses